How MyShyft Works (Facilities)

MyShyft helps healthcare facilities fill open shifts with reliable, credentialed healthcare professionals through a flexible, technology-driven staffing platform. Facilities stay in control of who works, when they work, and what they pay – without long-term contracts, hidden fees, or minimum shift requirements.

1. Create Your Facility Account

Getting started with MyShyft is simple. Once your account is set up, your team can begin posting shifts and managing staffing directly through the app or website.

What You’ll Do

• Set up your facility profile
• Add locations, users, and rates

MyShyft works from both desktop and mobile devices, giving your team flexibility to manage staffing anytime.

2. Post Open Shifts

When staffing needs arise, simply post a shift through the MyShyft platform.

How It Works:

• Create shifts in minutes through the app or website
• Include shift details like parking, scrub colors, where to report, etc.
• Choose license type, type of care, date, and time
• Duplicate recurring shifts or post multiple shifts at a time.

Facilities can post shifts for last-minute call-offs, census fluctuations, vacations, weekends, or ongoing PRN coverage.

3. Review and Select Caregivers

Once shifts are posted, qualified caregivers can apply directly through the app.

Your Team Can:

• Review caregiver profiles and credentials
• View experience and rating and reviews are other buildings
• Favorite preferred caregivers for priority access
• Block caregivers when necessary
• Assign caregivers that best fits your needs

You remain in control of staffing decisions while MyShyft handles recruitment, credentialing, and platform technology.

4. Caregivers Work the Shift

After assigning the worker, the caregiver confirms the shift and arrives ready to work.

During the Shift:

• Caregivers clock in and out through the MyShyft app
• Facilities can view clock times and shift activity
• Workers follow your facility’s policies and procedures
• Communication tools within the app help keep everyone connected

MyShyft’s platform includes reliability standards and a Code of Conduct designed to support consistent shift fulfillment and professionalism.

5. Billing and Payments

MyShyft manages caregiver payments so your team can focus on operations and patient care.

What to Expect:

• Facilities receive invoices weekly
• Facilities can pay directly on our website
• You are billed only for hours worked
• No overtime rates or hidden add-on rates
• Cancel shifts up to 2 hours before shift start time without penalties

MyShyft also offers transparent pricing, allowing facilities to better manage labor costs while reducing reliance on overtime and expensive agency contracts.

6. Ongoing Support and Partnership

MyShyft is more than a staffing app – we’re your staffing partner.

Support Includes:

• Dedicated account support
• Assistance with urgent staffing needs
• Help with on boarding and scheduling
• Platform and technical support
• Recruitment support for building your PRN pool

Facilities also have the option to recruit and hire MyShyft caregivers directly with no buyout fees.

7. What Success Looks Like with MyShyft

Facilities that get the most value from MyShyft have a few things in common:

• Post shifts early when possible.
• Build a preferred pool of reliable caregivers.
• Communicate clearly through the platform.
• Use flexible per diem staffing proactively, not just reactively.
• Leverage MyShyft to reduce burnout and overtime.

By combining technology, flexibility, and a strong caregiver network, MyShyft helps facilities stabilize staffing, reduce costs, and improve workforce reliability.

Need Help?

Our support team is available to help with:

• Shift management
• Caregiver questions
• Billing concerns
• Platform support
• Urgent staffing needs

Contact MyShyft support through the app, by phone, text, or email anytime assistance is needed.

Call us today! (317) 983-1222.