Who this is for: MyShyft Caregivers working through the app
MyShyft processes payment for completed shifts worked through the platform. To avoid delays, it is important to clock in and out correctly, complete your scheduled shifts, and ensure your profile information is accurate.
Pay rates may vary depending on:
- Facility
- Role or license type
- Shift timing
- Incentive or bonus opportunities
1. Review Hourly Rate Before Confirming Shifts
Before confirming a shift:
- Review the listed hourly pay rate
- Check shift times and facility details
- Review any notes or incentives included with the shift
Only accept shifts you are able to work.
2. Clock In and Out on the App
Accurate timekeeping is important for timely payment.
Make sure to:
- Clock in on MyShyft at the beginning of your shift
- Clock out on MyShyft at the end of your shift
- Follow any facility-specific clock-in procedures
Missing or incorrect time records may delay payment processing.
3. Complete your Scheduled Shift
You are expected to work the full confirmed shift unless otherwise directed by the facility or approved by MyShyft support.
If issues arise during your shift:
- Notify facility leadership
- Contact MyShyft support immediately
4. Submit a Time Corrections Request if Needed
If your hours, pay, or time records are incorrect:
- Submit a time corrections request within the shift once you have completed the shift
5. Receive Payment
Once your shift is completed you payment will begin processing per MyShyft’s pay guidelines.
Normal Pay Schedule:
- Receive payment 2-4 business days after the shift is completed.
Instant Pay:
- If your bank account is eligible per Stripe’s standards, you may receive payment within minutes using Stripe Instant Payouts. A 1.5% fee applies to Instant Pay transactions. A banner will tell you whether the bank account you have on file is eligible for Stripe Instant Pay.
Additional Pay Situations:
Certain situations may qualify for additional pay review, including
- Facility cancellations
- Being sent home early
- Timekeeping issues
- Shift disputes
Policies and eligibility may vary depending on the situation.
Common Mistakes to Avoid:
- Forgetting to clock in or out
- Accepting shifts you cannot work
- Waiting too long to report pay issues
- Leaving shifts early without communication
- Submitting inaccurate time information
Tips for Avoiding Pay Delays:
- Double check your time entries
- Keep your profile and payment information updated
- Review your completed shifts regularly
- Report problems immediately
Need Help?
If you have questions about your pay, missing hours, or payment processing, contact MyShyft support for assistance