Who this is for: MyShyft Facility Users
Who is this for: Healthcare Facilities Partnering with MyShyft for their Staffing Needs
MyShyft caregivers are an extension of your team. Building strong relationships with PRN staff helps improve reliability, reduce cancellations, strengthen fill rates, and create better experience for both caregivers and faculty staff.
Facilities that communicate clearly, stay organized, and create a positive work environments are more likely to build a dependable PRN pool over time
Steps to Follow
1. Treat PRN Staff like Part of The Team
Caregivers perform best when they feel welcomed and supported.
Best Practices:
- Introduce caregivers to charge nurses or supervisors
- Clearly explain workflows and expectations
- Include PRN staff in communication when appropriate
- Foster a respectful and professional environment
Even temporary staff are contributing directly to patient care and operational stability.
2. Provide Clear Shift Expectations
Setting expectations upfront reduces confusion and improves performance.
Before the Shift:
- Share unit or assignment details
- Explain documentation or charting processes
- Review clock-in procedures
- Provide important contact information
- Communicate patient acuity or special considerations
Caregivers are more confident and successful when they know what to expect before arriving.
3. Streamline Orientation and Onboarding
An organized onboarding process helps caregivers integrate quickly into your facility.
Helpful Practices:
- Keep orientation concise but thorough
- Provide unit-specific guidance
- Make policies easy to access
- Identify who caregivers should contact with questions
The easier it is to work at your facility, the more likely caregivers are to return for future shifts.
4. Communicate Professionally and Promptly
Strong communication builds trust and improves reliability.
Important Habits:
- Respond quickly to applications
- Confirm shifts promptly
- Notify caregivers immediately about changes
- Use app chat feature when needed
Caregivers often choose to return to facilities where communication is organized and respectful.
5. Build Relationships with Reliable Caregivers
Over time, facilities can create a preferred PRN pool of dependable workers.
Use the Platform to:
- Favorite top-performing caregivers
- Rebook caregivers familiar with your facility
- Prioritize workers with strong attendance and professionalism
- Block caregivers who are not a good fit
Consistency improves both caregiver confidence and operational efficiency.
6. Reduce Friction for Returning Caregivers
The easier it is to work at your facility, the more likely caregivers are to come back.
Improve Retention By:
- Streamlining orientation
- Providing clear check-in instructions
- Ensuring staff are welcoming
- Avoiding unnecessary onboarding repetition
- Keeping workflows organized
Facilities with smoother experiences often build stronger long-term PRN pools.
7. Support a Positive Shift Experience
Caregivers are more likely to accept future shifts when the work environment is organized and supportive.
Facilities Can Help By:
- Avoiding excessive workloads when possible
- Ensuring staff are welcome
- Providing clear direction when possible
- Offering support when questions arise
Positive experiences improve retention within your PRN pool and strengthen long-term staffing stability.
8. Use PRN Staffing as a Long-Term Strategy
MyShyft caregivers can help support more than emergency coverage.
Facilities Commonly Use PRN Staff To:
- Reduce Overtime
- Support Census Fluctuations
- Cover Vacations and leaves
- Fill weekend and holiday shifts
- Build long-term staffing flexibility
Facilities that proactively build relationships with caregivers often experience better fill rates, fewer cancellations, and reduced burnout among core staff.
What Successful Facility-Caregiver Partnership Looks Like
Strong partnerships are built on:
- Clear communication
- Reliability
- Professionalism
- Respect
- Consistent scheduling practices
- Positive workplace culture
When facilities and caregivers work well together, everyone benefits – including residents and patients.
How MyShyft Helps
MyShyft supports successful – caregiver relationships through:
- Credentialed healthcare professionals
- Flexible scheduling technology
- In-app communication tools
- Favorite caregiver functionality
- Transparent staffing processes
- Ongoing customer support
Our goal is to help facilities build reliable staffing partnerships that support both operational success and quality patient care.
Need help?
Contact MyShyft support through the app, by phone, text, or email anytime assistance is needed.
Call us today! (317) 983-1222.