Who this is for: MyShyft Facility Users
What you need to know
Consistently filling open shifts requires more than simple posting jobs – it takes responsiveness, flexibility, strong communication, and a reliable PRN strategy. Facilities that achieve strong fill rates are typically proactive, organized, and caregiver-friendly.
MyShyft helps facilities improve fill rates by connecting them with a broad network of credentialed healthcare professionals through a flexible, technology-driven staffing platform.
Steps to Follow
- Post Shifts Early Whenever Possible
Earlier postings typically lead to higher fill rates.
Why It Matters:
- Gives caregivers more time to plan
- Increases visibility among available workers
- Reduces last-minute competition with other facilities
Even posting shifts 24-72 hours earlier can significantly improve applicant volume.
Best Practice:
- Schedule known opening in advance
- Use recurring shift tools for ongoing needs
- Post weekend and holiday coverage early
2. Build a Preferred PRN pool
Facilities with strong fill rates usually rely on a consistent group of returning caregivers.
Focus On:
- Favoriting dependable caregivers
- Rebooking high-performing workers
- Creating a positive facility experience
- Communicating professionally and respectfully
Caregivers are more likely to accept shifts at facilities where they feel supported and familiar with the workflow.
3. Offer Competitive and Realistic Rates
Rates matter – especially for difficult to fill shifts.
Consider:
- Weekend and overnight demand
- Local market competition
- Shift urgency
- Unit acuity and workload
Facilities that remain flexible with rates often fill shifts faster while still spending less than overtime or agency contracts.
4. Keep Shift Details Clear and Accurate
Caregivers are more likely to apply when expectations are transparent.
Include:
- Unit or department
- Special instructions
- Patient population or acuity level
- Facility expectations
Incomplete or unclear shifts often receiver fewer applications.
5. Respond Quickly to Applicants
Speed matters in staffing.
Best Practices:
-
Review applicants promptly
-
Assign shifts quickly
-
Communicate changes immediately
-
Avoid delays in communication
High-performing caregivers are often applying to multiple opportunities. Faster facilities typically secure the best workers first.
6. Reduce Friction for Returning Caregivers
The easier it is to work at your facility, the more likely caregivers are to come back.
Improve Retention By:
-
Streamlining orientation
-
Providing clear check-in instructions
-
Ensuring staff are welcoming
-
Avoiding unnecessary onboarding repetition
-
Keeping workflows organized
Facilities with smoother experiences often build stronger long-term PRN pools.
7. Use PRN Staffing Proactively, Not Reactively
Waiting until a staffing crisis occurs often limits your options.
Strong Facilities:
-
Monitor staffing trends regularly
-
Anticipate census fluctuations
-
Use PRN support before burnout escalates
-
Maintain ongoing relationships with caregivers
Proactive staffing reduces overtime pressures and improves overall workforce stability.
Common Reasons Shifts Don’t Fill
- Posting too late
- Low pay rates
- Poor communication
- Excessive workload expectations
- Repeated cancellations
- Negative caregiver experiences
- Complicated onboarding processes
Improving fill rates usually requires addressing both operational processes and caregiver experience.
How MyShyft Helps Improve Fill Rates
MyShyft supports facilities through:
- Access to a broad caregiver network
- Flexible shift posting tools
- Mobile and desktop scheduling
- Favorite caregiver functionality
- Real-time communication tools
- Transparent pricing
- Ongoing staffing support
By combining technology with relationship-driven staffing support, facilities can improve shift coverage while reducing staffing stress.
Need help?
Contact MyShyft support through the app, by phone, text, or email anytime assistance is needed.
Call us today! (317) 983-1222.